Service Experts of Raleigh Helps Man Go Above and Beyond for His Neighbor

June 29, 2016

Back in May, Service Experts Heating and Air Conditioning of Raleigh got a call from a man named Jimmy from the Raleigh community who told us about a special project he was planning for his neighbor Kyla.

Kyla Tracy is nine years old and was born with Osteogenesis Imperfecta, sometimes referred to as brittle bone disease. She uses a wheelchair to get around and her house was not wheelchair friendly, mainly due to the size of the chair. When Jimmy learned about the problem, he considered remodeling the Tracy family’s house to make it completely wheel-chair friendly. However, due to the age of the home, the task was going to be a bigger job than he initially planned. Not yet defeated, Jimmy opted to try turning the Tracy family’s carport into a wheelchair compatible apartment, which would come complete with Kyla’s own bathroom, playroom, bedroom, and kitchen area.

Thrilled to have a working plan, Jimmy began calling local businesses, including plumbers, electricians, and building supply companies and they all said they would be happy to help and give their services and supplies. He contacted Service Experts of Raleigh for the heating and AC portion of Kyla’s new mini suite. Two of Service Experts residential sales consultants went over to ask more about the project and were in awe of how bright and sweet Kyla was and they knew they had to contribute.

Kyla’s father, Jared Tracy, said he expected to pay for the $12,000 heating and cooling systems for his daughter’s new living area, but with the generosity of Lennox and RE Michel, the team at Service Experts was able to present Kyla’s family an invoice that read:

“We’re honored to present you with a total HVAC (heating and air conditioning) system at not cost as long as we can all get a hug.”

The team at Service Experts of Raleigh were overwhelmed to help provide such an extraordinary girl with a much-deserved place to live and get around in her wheelchair efficiently and safely. But it’s not over yet. The Tracy family is trying to purchase a wheel-chair compatible vehicle to better transport their family. To read more or to donate to the Tracy’s van, please click through to their GoFundMe account.

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