No, not Bruce Wayne. We are referring to Mr. Bruce who helped our friends Jamin and Ashley Mills from The Handmade Home. After deciding to buy a 40 year old home, the Mills (responsibly) elected to have the home’s HVAC (Heating, Ventilation, and Air Conditioning) system and ductwork assessed. Mr. Bruce, who you can see below, has been in the heating and AC repair and maintenance industry, coincidentally, 40 years. Was it destiny?
He was absolutely amazing. He’s like a new best friend, Ashley expressed on her and Jamin’s blog, The Handmade Home. She said that Bruce was a good sport and let the Mills bunch take shots of him while he checked their home’s heating and air conditioning system. We think he’s loving every minute.
At Bob Brown Service Experts, we offer a 100% satisfaction guarantee and were thrilled to hear that Bruce was living up to our guarantee. The Mills said that Bruce was “like the calming father figure” and went on to say he is the “kind of man you call on for help and can absolutely trust.”
As we require all of our NATE-certified technicians to do, Bruce was certain to explain everything, and if he wasn’t confident they understood, the Mills said he carefully explained it again.
Just like the Mills, several homeowners have to make choices that affect their heating and A/C systems, beyond which system to invest in, such as (like the Mills) when [buying|purchasing|investing in]30] a home, do you keep the existing system, or does it need to be improved?
On top of answering their questions, the Mills learned the gravity of having thorough maintenance of an older system and, more vital, “the importance of having the right person and company come out and do the maintenance for you.”
While Bruce wasn’t able to give answers that were all happy and rainbows, he was sincere and explained that the decisions made when choosing which heating and cooling system to invest in for your home affects your indoor air quality and the health of your children (and their lungs!).
We are so proud of Bruce and him helping the Mills family with their recent AC safety inspection and tune-up service. If you are considering upgrading your older system, have questions about your indoor air quality, or want a seasonal tune-up, call Bob Brown Service Experts today and we’ll get you set up with one of our stellar technicians, just like Bruce!